How this works
Technology intensity combines two ratios that mean little on their own: IT
spend as a share of revenue, and IT spend as a share of operating expense.
Treat them as the two short sides of a right-angled triangle and the
hypotenuse, scaled by ten, is your technology intensity.
On its own that number still says nothing about whether the spending is
working. A company with 40% margins and one losing money can post the same
intensity. So intensity is read against your industry's performance
frontier, a curve fitted to the margins of the top performers at each level
of intensity. Where you land relative to that curve, and to your industry's
optimal intensity range, puts you in one of nine zones.
Fill in the three financial figures and you will get your zone, your
position on the curve, and how your run and change split compares to your
industry average and its top decile.